BUSINESS HOURS: M-F 9am-5pm EST

Business Hours M- F | 9AM-5PM EST

TERMS AND CONDITIONS

1. Introduction Welcome to Contractor Licensing Pros LLC (“the Company”). By using our services, you agree to the following terms and conditions. Please read them carefully as they govern your relationship with us.


2. Scope of Services The Company provides services to assist clients (“the Client”) in the application process for state contractor licenses. Services include but are not limited to:

  • Application preparation and submission.

  • Exam scheduling and preparation materials.

  • Assistance with obtaining surety bonds.

  • Review of financial statements, certificates of insurance, and professional experience.

  • Provision of sample reference letters.

The Company will liaise with state licensing boards on behalf of the Client and provide timely updates regarding the application process.


3. Client Obligations

3.1 Provision of Accurate Information The Client must provide accurate, complete, and truthful information necessary for the application process. Delays or denials caused by incomplete or inaccurate submissions are the responsibility of the Client.

3.2 Timely Submission of Documents The Client agrees to provide all requested documents, including financial statements, certificates of insurance, proof of experience, and reference letters, in a timely manner to avoid delays in processing.

3.3 Acknowledgment of Processing Times The Client acknowledges that internal processing times for the Company are generally 5-7 business days, subject to the timely provision of required documents and information.


4. Company Obligations

4.1 Commitment to Accuracy The Company will process applications diligently, leveraging expertise and state board guidelines to ensure accuracy and completeness.

4.2 Communication The Company will maintain open communication with the Client, providing updates and responding promptly to inquiries.

4.3 Appeals In the event of a license denial due to an error by the state board, the Company will appeal on behalf of the Client. However, the Company is not responsible for denials caused by inaccurate or incomplete information provided by the Client.


5. Fees and Additional Costs

5.1 Service Fees All fees for services are detailed in the agreement between the Client and the Company. Additional costs incurred due to missed deadlines or exam rescheduling will be the responsibility of the Client unless caused by the Company’s negligence.

5.2 Payment Terms Payments must be made in accordance with the terms outlined in the agreement. Late payments may result in delays or suspension of services.


6. Refund Policy The Company strives to ensure client satisfaction. Refunds will be provided under the following conditions:

  • If the Company fails to deliver services as outlined in the agreement due to its own error or negligence, a partial or full refund may be issued at the Company’s discretion.

  • Refund requests must be submitted in writing within 30 days of the issue arising.

  • Refunds will not be provided for delays or denials caused by incomplete, inaccurate, or untimely information provided by the Client.

  • Any processing fees or third-party costs incurred by the Company are non-refundable.


7. Limitation of Liability The Company shall not be held liable for delays or denials caused by:

  • The Client’s failure to provide accurate and complete information.

  • External factors affecting state licensing board processing times (e.g., weather, technology issues, staff shortages).

The Company’s liability is limited to the amount paid by the Client for services rendered.


8. Governing Law These terms and conditions are governed by the laws of the state of Florida, excluding its conflict of law principles.


9. Dispute Resolution Any disputes shall first be resolved through good-faith negotiation. If unresolved, mediation will be pursued. If mediation fails, disputes will be settled through binding arbitration in accordance with the rules of the American Arbitration Association.


10. Amendments The Company reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes, and continued use of services constitutes acceptance of the updated terms.


By using our services, you agree to these terms and conditions. If you have any questions, please contact us at 954-904-1064 or email us at [email protected]

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